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Contact Info
- Suite 205 - 206, Block B, Victoria Hotel, Maseru
- +266 22327382
- info@licta.org.ls
Conduct
The Lesotho Information Communication Technology Association (LICTA) is dedicated to promoting excellence and ethical practices in the information technology industry. Our Code of Conduct serves as a guiding framework for all members, whether individuals or IT companies, as they navigate their professional relationships with customers, employees, fellow members, and the public at large.
Inter-Member Relations
• Promoting Industry Integrity: Members, whether individuals or companies, shall foster a spirit of collaboration and respect, avoiding disparagement of fellow members. Such behavior undermines the professionalism and reputation of the entire industry.
• Ethical Recruitment Practices: Members shall not solicit employees from other members for the purpose of acquiring trade secrets or securing competitive contracts.
Commitment to Compliance
• Adhere to Legal Standards: All members shall comply with applicable laws, intellectual property rights, regulations, and legislation in Lesotho.
• Conduct Business Ethically: Members shall engage in professional and ethical business practices, faithfully fulfilling all agreements and commitments.
Professional Representation
• Accurate Representation: Members shall provide truthful and accurate representations of their own and their employees’ or agents’ qualifications, experiences, and capabilities
• Encouragement of Responsible Solutions: Members shall take responsibility for assisting customers in identifying and implementing effective information technology solutions
• Rights to Trade: Members shall offer only goods or services for which they have the legal trading rights and ability to deliver.
Responsibilities to Employees and Affiliates
• Safe Working Conditions: Members shall provide safe, equitable, and supportive working conditions for their employees and associates.
• Professional Development: Members shall promote continuous learning and skill enhancement among employees, ensuring access to resources for professional growth.
• Confidentiality Training: Members shall emphasize the need for confidentiality regarding customer information and proprietary materials among all employees and associates.
• High Standards of Service: Members shall demand and uphold high standards of professional behavior and service excellence from all employees.
• Awareness of the Code: All members shall ensure that their employees and representatives are familiar with and understand this Code of Conduct.
Communication and Advertising
• Honesty in Communication: Members shall ensure that all advertising and publicity materials are clear, accurate, and devoid of misleading or ambiguous statements.
• Disclosure Obligations: Members shall fully disclose any personal or business interests that may affect the recommendations they provide to prospective customers.
Confidentiality
• Protecting Customer Information: All members shall treat all information pertaining to customers as confidential and shall establish appropriate measures to safeguard this information, including records, documents, and programs.
OUR MEMBER’S EMPLOYEES
Provide good and safe working conditions, scope for job satisfaction and equal opportunities.
Provide the opportunity for all employees to improve their skills and technical competence.
Impress upon and remind employees of the confidential nature of the customers’ material and information.
Insist upon professional behaviour and a high standard of service to customers.
Ensure that employees are acquainted with this code.
FELLOW MEMBERS
Recognise that disparagement of other members of the industry is unbusinesslike and damaging to the reputation of the entire industry.
Refrain from recruiting employees for the purpose of obtaining trade secrets or contracts.
Are you Interested? Join our Professional Membership.
To mobilize all ICT professionals under one professional body to positively influence the development